Faq

Frequently Asked Questions

1. What will a website do for my practice?

Every business, be it small or large, needs to legitimize their business existence online. This can be done as simply as allowing your business to be found in a directory with no corresponding website. Or, you can give your current and potential patients the ability to learn about your business and decide why your practice is best for them. The most important reason for a website is to allow patients to find you and provide them with a call to action.

2. How do I know what kind of website is best for my practice?

Websites can be simple and informative, or they can feature many different types of add on options to optimize the patient experience. Your determination of the complexity and functionality needed for your website will decide which type is best for your business. Medical SSL can design any type of website you might need. And we offer a subscription package that is priced much less than our competition to give you exactly what you need.

3. How much will a website cost?

The complexity of your website will determine your cost. At Medical SSL, we offer 3 different subscription packages to meet your needs. With a manageable deposit, your website will be designed to your specifications. Then you will be charged a monthly subscription price that will include hosting and maintenance.

4. Will I own my website?

Under the Medical SSL subscription plan, you will not own your website. Medical SSL will maintain ownership of the website and host it online for you. If at anytime you want to cancel your subscription, the website will be deactivated.

5. Can I make changes to my website?

Under your subscription contract, website updates and maintenance are included in the cost of your subscription. Medical SSL will have your updates implemented usually with 24 hours.

6. How long will it take to design a website?

From the receipt of your deposit to the go live date, usually takes 4-6 weeks of design and review for approval. This timeline can be longer or shorter depending on your responsiveness in providing content and approvals for design.

7. Will my website be mobile friendly?

Your website will be accessible on all mobile devices. Every website designed by Medical SSL will have full functionality on all devices to make sure your patients have access to your site at all times.

8. Who writes the content for my website?

There is no better expert on what you say and show on your website than you, the business owner. Medical SSL will work with you every step of the way to design the site exactly to your specifications. We also have access to an unlimited amount of stock photos that can be used in your design. If you absolutely do not have the time to write and submit your own content, Medical SSL has a subscription package that will provide content for you.

9. Where will my website be hosted?

As part of your subscription package, Medical SSL will provide hosting for your website. Medical SSL utilizes a dedicated Google server that provides optimal performance to ensure your site is completely responsive and functional.

10. Why should I use a pre-made template?

There are thousands of pre-made templates available online. Using one of these templates is what allows Medical SSL to keep its subscription price so low. The templates are professionally designed and will provide you with a modern site at a fraction of the cost. If you would rather have a custom designed website, Medical SSL offers a subscription package for that as well.

11. What payment type can I use?

Medical SSL offers a recurring subscription fee to be automatically paid on your credit card of choice. Other payment options are available upon request.

12. What is the cancellation policy for my subscription?

You have the ability to cancel your subscription at any time upon 30 days written notice. Any and all funds paid up to that point will not be refundable and the website and all related files will be taken offline. The customer does not own any associated website files, programs, plugins, graphics, etc.

13. What is SEO and do I need it?

SEO (Search Engine Optimization) is a ranking system used by search engines to determine what results to present a user during a search inquiry. Your website will show higher in the SEO ranking for applicable searches when your site is designed with an understanding of how SEO works. Medical SSL designs every website with SEO in mind. Please keep in mind SEO is a complex form of a ranking system that can require many levels of expertise and cost. Medical SSL has a package available to you based on your necessary level of SEO.